Privacy Policy

Effective Date: October 26, 2025

This Privacy Policy describes how Stellaris Studios, located at 500 Congress Ave, Suite 1500, Austin, TX 78701, collects, uses, and protects the personal information you provide on our website, stellarisstudios.com. At Stellaris Studios, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services.

1. Data Collection

We collect several types of information from and about users of our website, including:

1.1 Personal Information

This includes information that can identify you personally, such as:

  • Contact Information: Name, email address, phone number, and postal address when you contact us through our website or subscribe to our newsletter.
  • Account Information: If you create an account, we collect your username, password, and other registration details.
  • Payment Information: If you make a purchase, we collect your billing address and payment details (credit card information is processed through secure, third-party payment processors and is not stored on our servers).
  • Communications: Records and copies of your correspondence with us, including email, chat logs, and feedback forms.

1.2 Usage Data

This includes information about how you interact with our website, such as:

  • Log Data: Information about your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
  • Cookies: Small data files stored on your device that help us improve our website and your experience. We use cookies for various purposes, including analytics, personalization, and authentication. Please review our Cookies Policy for more information.
  • Analytics Data: Information collected through third-party analytics tools, such as Google Analytics, to understand website traffic and user behavior.

2. Data Usage

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

  • To operate and maintain our website.
  • To provide you with the services you request.
  • To personalize your experience on our website.
  • To improve our website, services, and customer support.
  • To monitor the usage of our website.

2.2 Communication

  • To respond to your inquiries and requests.
  • To send you newsletters, marketing communications, and other information about our services that may be of interest to you (you can opt-out of these communications at any time).
  • To notify you about changes to our website, services, or policies.

2.3 Legal and Compliance

  • To comply with applicable laws, regulations, and legal processes.
  • To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
  • To enforce our Terms and Conditions.

2.4 Marketing and Advertising

  • To deliver targeted advertising and promotional materials.
  • To measure the effectiveness of our advertising campaigns.
  • To analyze demographic and interest data for marketing purposes.

3. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption: We use encryption to protect sensitive data transmitted online.
  • Secure Servers: Our servers are housed in secure facilities with restricted access.
  • Firewalls: We use firewalls to prevent unauthorized access to our systems.
  • Access Controls: We limit access to personal information to authorized employees who need it to perform their job duties.
  • Regular Security Audits: We conduct regular security audits and assessments to identify and address vulnerabilities.

Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

4. Data Sharing and Disclosure

We may share your personal information with the following categories of recipients:

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Partners: We may share information with business partners to offer you certain products, services, or promotions.
  • Legal Authorities: We may disclose information to legal authorities if required to do so by law or in response to a valid legal request.
  • Affiliates: We may share information with our affiliates for internal business purposes.
  • Other Users: If you use interactive features on our website (e.g., commenting, forums), your information may be visible to other users.

5. Your Rights

You have certain rights regarding your personal information, including:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
  • Restriction: You have the right to restrict the processing of your personal information under certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at privacy@stellarisstudios.com or by mail at the address provided above. We will respond to your request within a reasonable timeframe.

6. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

7. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including the United States. These countries may have data protection laws that are different from the laws of your country. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Stellaris Studios
Attn: Privacy Officer
500 Congress Ave, Suite 1500
Austin, TX 78701
Phone: (512) 555-0101
Email: privacy@stellarisstudios.com

Thank you for trusting Stellaris Studios with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable experience on our website.